Technology and Operational Management
The aim of this course is to provide MBA students with a comprehensive understanding of the role of technology in operational management and its impact on organizational performance. Through theoretical frameworks, practical examples, and case studies, students will develop the knowledge and skills necessary to effectively manage technology-driven operations and ensure quality in business processes.
| Course Code: | 2I14ITOM |
|---|---|
| Status: | E |
| Semester: | 10th |
| Teaching load: | 2+2 |
| ECTS: | 4 |
| Teachers: |
Игор Тодоровић,
PhD Full Professor |
| Prerequisites (if any): | No |
| Learning outcomes: | By the end of this course, students will be able to:
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| Teaching content or topics: | The course content is structured as follows:
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| Teaching methods: | The module will be taught by a mixture of lectures and seminar components. Lectures to introduce theoretical concepts and frameworks. Case studies and group discussions to analyze real-world examples of technology-driven operations. Interactive workshops for applying operations management and quality principles to technology scenarios. Simulation exercises to simulate technology project management and decision-making processes. Assignments requiring students to analyze and propose solutions for operational challenges in technology-driven environments. Online resources and multimedia presentations to supplement learning materials. |
| Reading list: | Heizer, J., & Render, B. (2016). Operations Management (11th ed.). Pearson. Goldratt, E. M., & Cox, J. (2014). The Goal: A Process of Ongoing Improvement (30th Anniversary ed.). North River Press. Womack, J. P., & Jones, D. T. (2003). Lean Thinking: Banish Waste and Create Wealth in Your Corporation (Revised and Updated ed.). Free Press. George, M. L., Maxey, J., Rowlands, D., & Upton, M. (2005). The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed. McGraw-Hill Education. Deming, W. E. (1993). The New Economics for Industry, Government, Education (2nd ed.). MIT Press. Burgelman, R. A., Christensen, C. M., & Wheelwright, S. C. (2004). Managing Technology and Innovation for Competitive Advantage. Prentice Hall. Ross, J. W., Weill, P., & Robertson, D. C. (2006). Enterprise Architecture as Strategy: Creating a Foundation for Business Execution. Harvard Business Review Press. |
| Assessment: | Class participation (0-10 points); Essay or test (0-30 points); Final exam (0-50 points); Discussion contribution in class (0-10 points) |
| Additional comments: |